Reliable phone calls with your smartphone are a matter of course for you, but there is nothing better than disturbed and interrupted calls that help you to appreciate this simple function. Some owners of the Samsung Galaxy S9 and S9 + have muted or distorted their voices while phoning or their calls are being deleted altogether. Samsung is now launching a software update in some countries to address these issues.
These issues have been reported by more than a few users around the world, and Samsung said late last month that an update would be introduced soon. It appears that some S9 and S9 + owners in parts of Europe, the Middle East, Africa and Australia now receive the promised upgrade. The build numbers are G960FXXU1ARD4 for the S9 and G965FXXU1ARD4 for the S9 + with slight region-based variations. The size of the update appears to be about 150 MB, although the exact size varies depending on the build number.
It's worth noting that this update does not include a security patch, which is not surprising since a few weeks ago Samsung released the S9 and S9 + updates that include the April security patch.
These call stability issues are reminiscent of some S8 and Note8 devices with muted microphones that had to be started for fixation. And that's not the only problem reported by owners of Samsung's latest flagships: some users have dead zones on their touchscreens.
If you own a S9 or S9 + that has these annoying call problems and gets the update, let us know if the fix works. You can manually check by going to Settings> Software Update.
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